Lisa Hamilton

Iowa State University

Education

Bachelor of Science, Sociology, Iowa State University, Ames, IA (Expected Fall 2004)

• Major: Sociology
• Minor: Statistics
• Related course work: statistics, social research, business proposal writing, business law.

Skills/Abilities

Database Management

• Worked for Gateway Computer’s human resources as a data entry clerk where I created a new database that maintained new applications.
• Developed data flow charts procedural manuals used in the Gateway Computers human resource office.

Data Analysis

• Assessed inventory and retail sales numbers to forecast buying trends and to create selling strategies for a $ 1 million a year shoe department.
• Analyzed Gallup Poll data to improve customer service skills of retail sales associates.
• Familiar with Microsoft Office tools and have a high aptitude in learning new programs.

Team Management

• Interviewed new associates to fill open positions in my department at Younkers.
• Gave monthly and yearly reviews on over 9 associates, including sales and support staff.

Experience

• Shoe Sales Manager, Younkers, Ames, Iowa (November 2001 – January 2003)
• Data Entry Clerk, Gateway Computers, North Sioux City, South Dakota (May – August 1999)