table of Contents

1. Technology Blur
2. ...Customer Focus
3. Global Trends
4. Public Higher Education will
5. Extension Purposes
6. World Wide Web
7. Web Sites
8. PPT Slide
9. Specific Projects
10. WWW and Community
11. Where the Hype Ends - Success Begins
12. What Works
13. What’s Not Working
14. Profiles of "The Least Connected" (from 1997 Census)
15. Importing and Exporting Programs
16. "Winners and Losers"
17. New Strategies - Blurred Lines
18. Developing A Knowledge Marketplace
19. Special Challenges
20. Already Here
21. Already Here
22. Already Here
23. Technology Blur with a Customer Focus

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